FAQ

Fastnet is the telecommunications subsidiary of 4-County Electric Power Association. Fastnet will provide high-speed fiber broadband to commercial and residential members of 4-County. We will begin with three pilot programs in Clay, Choctaw and Noxubee Counties. If those pilots are successful, we hope to begin providing service to the entire membership.

The state legislature made some $65 million dollars available in July of 2020 for bringing broadband to under or unserved areas. 4-County chose three of the most rural and most underserved areas in our service territory as potential pilot programs. These areas include west Clay, Northeast Choctaw and North Noxubee counties. You can check and see if you qualify for service at 4cfastnet.com 

Our studies show the cost to bring fiber to the entire service territory could be more than $110 million.  Most of that cost is involved in the purchase and installation of the fiber cable itself. That cost would be funded by loans taken out by 4-County and paid back over time with revenue from the subsidiary.

The plan is to have the pilot programs complete by the summer of 2021. If those prove successful, we plan to continue building to the rest of the membership. That could take several years, but there is no official timetable right now.

No, FASTnet will not require a contract. We want to make your service as hassle free as possible.

No. You are being charged for your service speed only. We don’t cap data and we don’t throttle.

None. FASTnet will provide a wireless ready modem for you. This is enough for most homes and comes with your internet package. However, some homes, especially larger ones may need to opt for our whole home WIFI addition where our tech can add equipment to make sure you can connect wirelessly throughout your home. Whole Home  internet adds an additional $10 a month to your package.

4-County’s mission is to improve the lives of all those we touch. There is no better way than to help provide fast, affordable internet to our membership, especially those in the very rural areas of the service territory. Now more than ever, people need to be connected to the internet and we are in the best place to help make that happen, just like we did more than 80 years ago, when we started bringing power to the area. Broadband will also help make our electric system more reliable, more resilient and better able to meet the challenges of the future.

If the pilots prove successful, we hope to roll out broadband services to the entire membership. But we don’t have a timetable for that yet.

Part of the reason we have decided to move forward with broadband is that our studies have shown that we can reasonably expect the project to at least pay for itself.  There should be no impact to 4-County ratepayers as a result of broadband.

Residential packages will run from $55 for 200 Mbps up and down, $65 for 500 Mbps up and down, and $80 for a gig up and down. Business packages will cost more. Please have interested business/commercial customers contact marketing.

Installation is free, equipment costs are included in the price for service.

As fast as anyone could need. Even the basic package of 200 Mbps can handle multiple devices all streaming at the same time.

Hours

Monday - Friday 8:00 am - 4:30 pm

Location

5265 South Frontage Rd.
Columbus, MS 39701
Phone: (800) 431-1544